原帖由 亚洲象 于 2009-8-18 22:30 发表 
- F- Y' p; p, U' H- _5 Y硬起后开机显示激活画面,我连接好了wifi后重启建立Profile 或者Sign in都不行...提示: We were unable to create the profile. / q, [* ?9 W N4 L
2 W# H- Y8 e" R6 W$ G5 r* o, H& P老外也遇到了同样的问题,但是我没看懂他怎么解决的,求翻译; G8 J/ N5 F/ @' p& }0 X
0 Y3 `, I0 F1 H }Hi!
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! f8 M% u+ p4 m1 q9 kHow do I do a hard reset from the Palm Profile creation page?% d3 \& ]" N+ e. H' T' Y& O: }
# X' p+ [6 v: n) q! i# zWhy? Swapping the phone over to a new line (from my personal account to the Directors demo line). Did a hard reset to clear it out, it got activated on the network, but when setting up the Palm Profile I get:
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. J+ Z. T: G/ X"Profile Creation Failed"" f0 I$ q2 E0 D) W$ D- K, {7 S
You need to be connected to your wireless service providers network to create the profile. Move into a wireless service area and try again.
: o# n: r1 y$ m+ Q: v- gbut, I'm in a great service area (Sprint Campus) and have EVDO on all other devices. 3 c- j0 q! Q, V0 B$ H
I'm also able to touch the phone icon and make a call to Customer Service, so it is activated on the network, at least for voice.
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This happens when I try to connect to an existing profile or create a new profile.
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; }; c9 S6 O2 j$ ZTech Support (and me) think it may not have properly activated and a hard reset would allow it to 'start over'.
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Tech has checked the account and it appears to be properly provisioned.5 L' }$ |, H) ?
# a b& f0 {" UPost relates to: Pre p100eww (Sprint)
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6 c4 Q, E+ Y; nPost relates to: Pre p100eww (Sprint)
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X' q. p X) Y' e, g) gOK - found the problem - data services had not provisioned yet when I tried to create the Palm Profile and had to have Sprint developer hard reset it. Once it reactivated with properly provisioned data service, all was well.
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3 G! @* v. y: DWill England2 Q u+ z# H$ _9 G0 X2 n1 d0 Q
Sprint Community Administrator
3 q( S7 k( x! z; v, ]% yBuzzAboutWireless.com |