原帖由 亚洲象 于 2009-8-18 22:30 发表 
( @$ r8 y1 y& |- t9 H2 K9 w硬起后开机显示激活画面,我连接好了wifi后重启建立Profile 或者Sign in都不行...提示: We were unable to create the profile.
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5 r' p5 q% N+ `* `0 Y N; m老外也遇到了同样的问题,但是我没看懂他怎么解决的,求翻译+ j+ n; W( D) v( U F
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, @# l9 j! _7 Y' Y- m* x5 h+ kHow do I do a hard reset from the Palm Profile creation page?
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Why? Swapping the phone over to a new line (from my personal account to the Directors demo line). Did a hard reset to clear it out, it got activated on the network, but when setting up the Palm Profile I get:* H( d; R' Y8 X5 e; x Y
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You need to be connected to your wireless service providers network to create the profile. Move into a wireless service area and try again.
J: r' {6 q$ q, A3 Pbut, I'm in a great service area (Sprint Campus) and have EVDO on all other devices.
, D& z3 O6 ]; c9 mI'm also able to touch the phone icon and make a call to Customer Service, so it is activated on the network, at least for voice.9 \/ c8 m! v. z( p; c: y1 t
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This happens when I try to connect to an existing profile or create a new profile. / r/ M H# u# X9 B, a
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Tech Support (and me) think it may not have properly activated and a hard reset would allow it to 'start over'.9 j# n/ \$ `- j4 ^
4 [! J0 W* m8 z* A Tech has checked the account and it appears to be properly provisioned.8 j8 X( G. L5 E6 ?! i
( J9 n. S E' u$ ^1 Y; B' P9 qPost relates to: Pre p100eww (Sprint)
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Post relates to: Pre p100eww (Sprint)
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2 _# [, D$ l( Q# K& g0 {1 T1 bOK - found the problem - data services had not provisioned yet when I tried to create the Palm Profile and had to have Sprint developer hard reset it. Once it reactivated with properly provisioned data service, all was well. 6 e# D" }9 T/ Y2 k/ o# k/ R
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Will England
; J0 c4 N% E0 e4 G5 d+ u" G7 hSprint Community Administrator& j4 i; N9 a( i# g3 c, X0 q" @* S
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