原帖由 亚洲象 于 2009-8-18 22:30 发表 B* v" J2 i* s, j( B
硬起后开机显示激活画面,我连接好了wifi后重启建立Profile 或者Sign in都不行...提示: We were unable to create the profile. ) p3 f6 U( `0 }/ @' V& ?, k, L
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老外也遇到了同样的问题,但是我没看懂他怎么解决的,求翻译* T$ O9 f" j# {0 F, m
8 U! }( [: ^( c* U% V* |Hi!
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How do I do a hard reset from the Palm Profile creation page?
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Why? Swapping the phone over to a new line (from my personal account to the Directors demo line). Did a hard reset to clear it out, it got activated on the network, but when setting up the Palm Profile I get:
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"Profile Creation Failed", A6 C$ V+ y/ t$ L
You need to be connected to your wireless service providers network to create the profile. Move into a wireless service area and try again. 8 G P1 P( }! ~1 V
but, I'm in a great service area (Sprint Campus) and have EVDO on all other devices. ; @/ z2 p. F B# r5 Y2 K7 u
I'm also able to touch the phone icon and make a call to Customer Service, so it is activated on the network, at least for voice.
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This happens when I try to connect to an existing profile or create a new profile. $ H# Q7 h: K+ {7 \
' Y& R8 F. P: a. o! RTech Support (and me) think it may not have properly activated and a hard reset would allow it to 'start over'.
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9 \0 [7 S2 H" Q; V- {1 u9 w/ ] Tech has checked the account and it appears to be properly provisioned.' Q a. |# @3 n: ?
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Post relates to: Pre p100eww (Sprint)+ Y3 g4 h; ^, X; u q! ^& s
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Post relates to: Pre p100eww (Sprint)/ m, x+ r1 J9 z$ y7 R
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8 A4 I; t) S0 c. ~9 m$ MOK - found the problem - data services had not provisioned yet when I tried to create the Palm Profile and had to have Sprint developer hard reset it. Once it reactivated with properly provisioned data service, all was well.
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Will England
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