原帖由 亚洲象 于 2009-8-18 22:30 发表 * a3 P1 @+ V# P9 L. R) N. B7 H
硬起后开机显示激活画面,我连接好了wifi后重启建立Profile 或者Sign in都不行...提示: We were unable to create the profile. 2 F( K5 p) V; ?( s- m Y
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老外也遇到了同样的问题,但是我没看懂他怎么解决的,求翻译
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Hi!
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6 M9 [) i' x9 VHow do I do a hard reset from the Palm Profile creation page?
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$ T- b2 q# y0 h# VWhy? Swapping the phone over to a new line (from my personal account to the Directors demo line). Did a hard reset to clear it out, it got activated on the network, but when setting up the Palm Profile I get:
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* x, P. g }* M9 }9 q( W"Profile Creation Failed"
5 V1 q8 y' P- r: KYou need to be connected to your wireless service providers network to create the profile. Move into a wireless service area and try again. 0 _: E, B6 i) C2 n V( W8 ~) k
but, I'm in a great service area (Sprint Campus) and have EVDO on all other devices.
7 T' j( t: Q' {" d8 V2 l; mI'm also able to touch the phone icon and make a call to Customer Service, so it is activated on the network, at least for voice.% L4 U) C6 Q! D, t
3 ?$ C( C* A- DThis happens when I try to connect to an existing profile or create a new profile.
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: [7 J% H2 o' o v! n0 ?& \Tech Support (and me) think it may not have properly activated and a hard reset would allow it to 'start over'., l- m4 h/ T8 `" s
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Tech has checked the account and it appears to be properly provisioned., I9 G( g0 m% G! N3 y0 ^
, {: K" S1 T- PPost relates to: Pre p100eww (Sprint)
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2 S8 O! I% p8 J# I. iPost relates to: Pre p100eww (Sprint)
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5 ?4 F% ]; z, a! [) T: w) ~" JOK - found the problem - data services had not provisioned yet when I tried to create the Palm Profile and had to have Sprint developer hard reset it. Once it reactivated with properly provisioned data service, all was well.
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0 z- i `6 E7 P; R, y$ W }Will England
) V. T4 L8 V3 eSprint Community Administrator
$ M2 T2 f! E d8 LBuzzAboutWireless.com |