原帖由 亚洲象 于 2009-8-18 22:30 发表 , R# t5 a" `0 G7 ]
硬起后开机显示激活画面,我连接好了wifi后重启建立Profile 或者Sign in都不行...提示: We were unable to create the profile. 0 ^2 P- s) ]6 n2 Z" D1 r
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老外也遇到了同样的问题,但是我没看懂他怎么解决的,求翻译
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How do I do a hard reset from the Palm Profile creation page? K) q3 b/ J7 d% i' Z
' i1 o5 I ^) H! z+ J. j3 E. {+ QWhy? Swapping the phone over to a new line (from my personal account to the Directors demo line). Did a hard reset to clear it out, it got activated on the network, but when setting up the Palm Profile I get:4 a& T4 r8 `2 P8 j* n- s
, z9 l+ y, Q$ M% f" i' [. T9 D"Profile Creation Failed"7 \ q8 M6 F9 U( g" S
You need to be connected to your wireless service providers network to create the profile. Move into a wireless service area and try again. ( k. ]) \; ^- T- m j. M+ s
but, I'm in a great service area (Sprint Campus) and have EVDO on all other devices.
& w- N1 B$ n& ?; q" fI'm also able to touch the phone icon and make a call to Customer Service, so it is activated on the network, at least for voice.& H. Z1 E) c4 ?; f9 i. P& M) w+ m+ V
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This happens when I try to connect to an existing profile or create a new profile.
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; Y5 V! b3 U1 z/ [7 ]: \9 \5 v* E/ |Tech Support (and me) think it may not have properly activated and a hard reset would allow it to 'start over'.2 e, o3 f6 b9 I' B! g0 @ j2 s
* k' e& c8 p; b9 {' l Tech has checked the account and it appears to be properly provisioned.
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Post relates to: Pre p100eww (Sprint)* m" u! l; }4 j( t k/ X4 t' k
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% u8 B7 k! u, e6 n3 Z* Y% rPost relates to: Pre p100eww (Sprint)) R) u' V& ^& \; n0 b) g8 a1 h4 _
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* I8 y' N' Q* m: ], V4 A) B/ ^4 cOK - found the problem - data services had not provisioned yet when I tried to create the Palm Profile and had to have Sprint developer hard reset it. Once it reactivated with properly provisioned data service, all was well.
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4 q% Q0 M' p3 _3 s* vWill England- C6 N" A4 ?5 i2 `4 d z
Sprint Community Administrator
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